FAQ

Frequently Asked Questions (FAQ)

📦 Where do you ship from?

We ship from our partnered fulfillment centers located in the U.S., Europe, and Asia — depending on the item and your location.

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⏱ How long will it take to receive my order?

Our processing time is 2–5 business days. Shipping usually takes:

• USA: 5–10 business days

• International: 7–21 business days
  Note: Delays may occur due to customs or holiday seasons.

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🧾 How can I track my order?

Once your order ships, you’ll receive an email with a tracking link. If you didn’t get one, feel free to contact us at [your email].

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🔄 Can I cancel or change my order?

We can only cancel or change orders within 12 hours of purchase. Please email us ASAP if needed.

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📬 What if I received the wrong item or it arrived damaged?

We’re sorry! Please email us with your order number and a photo of the issue — we’ll make it right.

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📥 Do you accept returns?

Yes! We accept returns within 30 days of delivery. Check out our Return Policy for details.

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💳 What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.